Are you tired of Nine Casino and want to delete your account permanently? Good idea! But how exactly does closing an account with this provider actually work? Here you will find the answer to this question.
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Delete SOL Casino account: How it works
Actually, one could assume that one can easily delete one's user account at Nine Casino in the user settings. However, this is not the case, because there is no "Delete account" button anywhere on the homepage.
However, deleting your account is easy because you simply need to contact support. The easiest way to do this is to write a short email to Nine Casino support and ask them to close your account. To avoid time-consuming queries from support, it's best to write in your message that you want to close your account forever, as you never want to play at Nine Casino again in the future. Then just wait and see. Usually, a Nine Casino employee will contact you within a few hours to confirm the closure of your account.
Attention, please: If you want to close your Nine Casino account, you should be aware that you will never be able to play at Nine Casino again. This is because it is no longer possible to reactivate your account after it has been deleted, even via support. You are also not allowed to open a new account with the same user data. You should therefore think carefully in advance about whether you really never need your account again and only then initiate the account closure request.
By the way: If you are of the opinion that you are investing too much time and money in the Nine Casino and simply want to take a break, you do not have to delete your account straight away: Instead, you can also use the time-out function and block your account for a period of time that you determine. For example, you can take a break for two months and log back into your account as usual after this period.
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Close SOL Casino account: step by step
- First check if there are any funds left in your Nine Casino account and withdraw them.
- Send a short email to Nine Casino Support and ask for a permanent account deletion.
- In addition, please ask the support to delete your personal data as well.
- A support representative will confirm your account deletion in writing.
Delete SOL Casino account: What happens to my private data?
Unfortunately, your private data is not blocked together with your user account, because the casino still stores it for a few months - just like all other online casinos and betting providers. In this way, the casino wants to prevent deleted players who suffer from gambling addiction from registering again and continuing to invest money. In addition, they also want to track down customers who delete their account and then set up a new account in order to access the welcome bonus again - because this may only be used once per person. You should therefore expect that your personal data will remain on the casino's servers for several months or even years. Unfortunately, the Nine Casino does not specify an exact period of time, but at least your data is safe on their servers thanks to reliable encryption.
About SOL Casino
The Nine Casino was founded in recent years and is operated by a reputable company. It offers a large selection of entertaining slots, jackpots, table games and live games, but also allows its customers to place sports bets on a wide variety of sports. Unfortunately, the casino does not exactly impress with good ratings: It is often rated poorly on well-known rating platforms and is also listed on several blacklists. So maybe it's not such a bad idea to close your Nine Casino account and then look for another provider.
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Summary:
- You can only delete your Nine Casino account by contacting support.
- If you close your Nine Casino account permanently, you will not be able to reactivate it afterwards.
- The creation of a new account with the same user data is not possible afterwards
- If you only want to take a break, you can alternatively use the time-out function.
- Your personal data will only be deleted from the Nine Casino servers after a few months.
FREQUENTLY ASKED QUESTIONS
To delete your SOL Casino account, send a short email to the SOL Casino support team and ask to close your account permanently. Make sure to mention that you want to close your account for good and never play at SOL Casino again. A support representative will confirm the account closure in writing.
No, once you have permanently closed your SOL Casino account, it is no longer possible to reactivate it, not even via customer service. It is also not possible to open a new account with the same user data.
Your private data will not be deleted immediately if you delete your account. SOL Casino stores your data for a few months to prevent re-registration and misuse of the welcome bonus. The exact period is not specified, but your data is securely encrypted and stored on the servers.
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