ICE Casino is a fairly popular online casino that scores particularly well with its huge welcome bonus. However, many players quickly lose patience with this provider, as there are no bonuses available for existing customers. If you would also like to have your ICE Casino account cancelled, you can find out how to do this here.
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Delete ICE Casino account: How it works
Perhaps you have already looked around in ICE Casino for a way to delete your ICE Casino account and have landed on our page because you didn't find what you were looking for. In fact, you can't even delete your ICE Casino account yourself on the homepage, as there is no corresponding button in the settings.
Of course, it is still possible to close your ICE Casino account. All you have to do is contact the casino's support team, which you can reach by email at [email protected]. You do not need to send a cancellation form or anything similar - a simple short message is sufficient.
Write in your email that you would like to have your account irrevocably closed and, if applicable, give a reason for this. Then simply wait until a ICE Casino employee contacts you to confirm your account closure. As a rule, your request should be honoured within a few hours.
Very important: You should be aware that your ICE Casino account is really gone forever after deletion. You will not be able to contact support to reactivate your account and you will not be allowed to open a new account under the same name. You should therefore only delete your account if you never want to play at ICE Casino again.
However, if you only want to take a break, you can set one up using the alternative time-out function. Here, for example, you can specify that your account is closed for five months - you can then reactivate it after this period has expired.
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ICE Casino Close account - step by step
- Make sure that there is no remaining credit on your account and have it paid out beforehand if necessary.
- Write an email to support, which you can reach at ICE Casino [email protected].
- Ask the casino in the email to delete your account permanently, if necessary with reasons.
- Also express the wish that your personal data be deleted.
- Have a little patience. The casino will confirm the deletion in writing.
What happens to my private data at the ICE Casino?
The issue of private data in online casinos is always a tricky one. Although they are stored on an encrypted server, the requested deletion is not usually carried out immediately. There is a very simple reason for this: the casino operators want to prevent players from closing their account, then logging in again and securing the welcome bonus several times in this way.
In order to be able to carry out a data comparison, the casino must retain its customers' data for a certain period of time. In addition, casinos are also legally obliged to retain their users' data in order to be able to support the investigating authorities in the event of suspected money laundering.
It can therefore take several months before the personal data is actually deleted from the casino's server.
About the ICE Casino
ICE Casino is a young online casino that was founded in 2013 and is operated by Brivio Limited. The company also runs the Vulkan Vegas Casino, which is a little better known than ICE Casino.
At ICE Casino you'll find a huge selection of entertaining slots provided by established developer studios such as Microgaming, Play'n GO and Pragmatic Play. You can also test your luck with classic table games such as poker, roulette and blackjack - if you wish, you can also play in the ICE Live Casino against real dealers who are connected via video.
Finally, we have three more article recommendations: Mr Bet Delete Account and delete bildbet account.
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Summary:
- Unfortunately, you cannot close your ICE Casino account yourself in the user settings.
- Deleting an account is only possible by contacting the support.
- After deletion, your account cannot be reactivated.
- Your private data will not be deleted from the server immediately, but only after a few months.
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