Are you tired of Nine Casino and want to delete your account permanently? Good idea! But how exactly does closing an account with this provider actually work? Here you will find the answer to this question.
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Delete Dux Casino account: How it works
Actually, one could assume that one can easily delete one's user account at Nine Casino in the user settings. However, this is not the case, because there is no "Delete account" button anywhere on the homepage.
However, deleting your account is very easy, as you simply need to contact support. The easiest way to do this is to write a short email to Dux Casino support and ask them to close your account. To avoid time-consuming queries from support, it is best to write in your message that you would like to close your account for good, as you never want to play at Dux Casino again in the future.
Then simply wait and see. As a rule, a Dux Casino employee will contact you within a few hours to confirm that your account has been closed.
Attention, watch out: If you want to close your Dux Casino account, you should be aware that you will never be able to play at Dux Casino again. This is because it is no longer possible to reactivate your account once it has been deleted, even via the support team. You are also not permitted to open a new account with the same user details.
You should therefore think carefully in advance about whether you really never need your account again and only then initiate the request to close the account.
By the way: If you feel that you are investing too much time and money in the Dux Casino and simply want to take a break, you don't have to delete your account straight away: Instead, you can use the time-out function and have your account blocked for a period of your choice.
For example, you can take a two-month break and log back into your account as usual after this period has expired. Otherwise treat yourself to the Dux Casino Bonus Code here.
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Close Dux Casino account: step by step
- First check if there are any funds left in your Nine Casino account and withdraw them.
- Send a short email to Nine Casino Support and ask for a permanent account deletion.
- In addition, please ask the support to delete your personal data as well.
- A support representative will confirm your account deletion in writing.
Delete Dux Casino account: What happens to my private data?
Unfortunately, your private data is not blocked together with your user account, because the casino still stores it for a few months - just like all other online casinos and betting providers. In this way, the casino wants to prevent deleted players who suffer from gambling addiction from registering again and continuing to invest money.
They also want to track down customers who delete their account and then create a new account in order to access the welcome bonus again - as this may only be used once per person. You should therefore expect your personal data to remain on the casino's servers for several months or even years.
Unfortunately, Dux Casino does not specify an exact time period, but at least your data is securely stored on its servers thanks to reliable encryption.
About Dux Casino
Dux Casino was founded in recent years and is operated by a reputable company. It offers a large selection of entertaining slots, jackpots, table games and live games, but also allows its customers to place sports bets on a wide variety of sports.
Unfortunately, the casino does not exactly impress with good reviews: It is often rated poorly on well-known review platforms and is also listed on several blacklists. So perhaps it's not such a bad idea to close your Dux Casino account and then look for another provider.
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Summary:
- You can only delete your Nine Casino account by contacting support.
- If you close your Nine Casino account permanently, you will not be able to reactivate it afterwards.
- The creation of a new account with the same user data is not possible afterwards
- If you only want to take a break, you can alternatively use the time-out function.
- Your personal data will only be deleted from the Nine Casino servers after a few months.
FREQUENTLY ASKED QUESTIONS
To delete your Dux Casino account, you need to send an email to our support team and request a permanent account deletion. Make sure you state that you wish to close your account permanently as you will no longer be playing at Dux Casino.
No, once your account has been permanently closed, you can no longer reactivate it via Support. It is also not possible to create a new account with the same user data.
Your personal data will not be deleted immediately. Dux Casino keeps your data for several months to avoid problems related to problem gambling and bonus abuse. However, your data is stored securely and encrypted on the casino's servers.
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