Numerous entertaining games await you at Caxino Casino and the welcome bonus for new customers is also impressive. However, if you have already secured the bonus and would now like to try your luck with another provider, you should delete your Caxino account.
If you're wondering exactly how this works, we've put together a little guide for you here, including practical step-by-step instructions.
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Delete Caxino account - this is how it works
Perhaps you have already looked around on the homepage of the Caxino Casino for a way to delete your account. Unfortunately, this is not possible within the user settings, as you can read in the casino's FAQ.
Of course, you can still have your Caxino account deleted: All you have to do is contact the casino's support team, which you can reach by e-mail at [email protected].
You don't have to send in a long cancellation form, just write a short message. In it, you ask the support to delete your account because you no longer want to play at Caxino in the future. You can also give another good reason - such a reason is even explicitly required according to the casino's FAQ. While you're at it, you can also indicate that you want your private data to be deleted in addition to the account deletion.
This request does not have much chance of success (more on this in a moment), but you should still express this wish. After the email has been sent, just wait - an employee of Caxino Casino will confirm your requested account deletion promptly by email. From then on, you will no longer be able to log into your account.
Watch out: If you decide to delete your Caxino account, this will have serious consequences. If one day you should feel the desire to play at Caxino again, this is no longer possible, because you cannot open a new account under your name. It is also no longer possible to reactivate your previous account - even the support team can't do anything about it.
So think carefully about whether you really want to close your account forever. Alternatively, you can simply set up a time-out with Caxino and thus take a break over a period of time that you determine - the more user-friendly light version of an account closure, so to speak.
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Delete Caxino account: step by step
- Check if you have any remaining funds in your player account and withdraw them if necessary.
- Write a mail to the support at the e-mail address [email protected].
- Politely ask support to permanently delete your account and give a brief reason why.
- In addition, ask the support team to delete your private data as well.
- The support team will confirm the account closure promptly by email.
Close Caxino Account: What happens to my private data?
As already mentioned, it could be somewhat complicated to have the private data deleted from the casino's server. There is a simple reason for this: online casinos still store the data of their customers even if the associated account has long since been deleted. In this way, they want to ensure that former customers do not register again in order to secure the welcome bonus again - and, of course, they also want to make it more difficult for players who suffer from gambling addiction to access the in-house gaming offer again. For this reason, the data of former customers is stored on the servers for a very long period of time, which is of course extremely unsatisfactory for the customer himself. At least the data on the encrypted servers are very secure and are unlikely to fall into the hands of third parties.
About Caxino Casino
Caxino Casino is the second online casino of Rootz Ltd, which is already known for the renowned Wildz Casino. It was founded in 2020 and holds a valid gambling licence from the Malta Gaming Authority, which is known for its particularly strict guidelines when issuing its licences. As a customer, you can look forward to an excellent selection of games, very good support and a strong welcome bonus at Caxino.
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Summary:
- Unfortunately, you cannot delete your Caxino Casino on your own in the user settings on the homepage.
- If you want to delete your Caxino account, you have to contact the support by mail.
- After account deletion, you cannot open a new account under your name.
- Alternatively, you can simply take a short break from playing.
- Unfortunately, your private ones will not be deleted from the casino's servers even after you delete your account.
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