Boom Casino offers its customers a huge selection of entertaining slots, table games and jackpots. However, if you would prefer to try your luck in another casino in the future, you should delete your Boom Casino account first. In our following guide, we will tell you exactly how this works and what you should bear in mind.
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Delete Boom Casino account - this is how it works
Before you landed on this page, you may have already looked around in the Boom Casino user settings for the option "Delete Boom Casino account". We have also done this, but unfortunately we did not find what we were looking for. In fact, as a player you cannot cancel your account yourself with a mouse click - this is only possible by contacting Boom Casino support. Don't worry: You don't have to create a complicated cancellation form, because a short message is sufficient instead. Simply write that you no longer need your Boom Casino account and that you want to delete it permanently. Before you do this, however, you should make sure that there are still funds in your account - you should withdraw them first.
But be careful: You should really think twice before deleting your Boom Casino account, because the deletion is definitely irrevocable. If you have your account deleted, you can never have it reactivated by the support team. And what many customers do not know: After deleting the account, you cannot create a new account under the same name. So only delete your Boom Casino account if you really never want to play in this casino again. Alternatively, you can simply take a break from playing: Within the user settings, you can set any period of time for which your account is put into sleep mode - during this time you cannot log in or play. Once the period has expired, you can log in again and play your favourite slots as before.
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Boom Casino delete account: step by step
- Check if there are still funds in your player account and withdraw them if necessary.
- Write an e-mail to the support team, which you can reach at [email protected].
- In your email, ask for your Boom Casino account to be permanently closed.
- Have a little patience. A casino employee will confirm your account deletion in writing in a timely manner.
Delete Boom Casino account: What happens to my private data?
Normally, German players are very well protected by various data protection regulations when it comes to their private data. Unfortunately, this only partially applies to online casinos: although the data of all customers is securely stored on encrypted servers, it is not deleted even after an account is closed. This has a simple reason: players who suffer from gambling addiction should not be able to simply log in again after closing their account. In order to prevent this, a data comparison of the personal data must take place - and it is precisely for this purpose that the casino must also keep the data of its former customers.
In addition, the casino also wants to prevent customers from deliberately deleting their account in order to subsequently register a second time in order to use the welcome bonus multiple times in this way - which is prohibited according to Boom Casino's T&Cs. Here, too, the casino needs the data of its former customers to prevent abuse.
About Boom Casino
Boom Casino is a fairly new online casino that was only founded in 2020 and is operated by Hero Gaming Limited. It has a valid gambling licence from the Malta Gaming Authority, which is very highly regarded, especially in Europe. Players from Europe are quite happy to stay here to test their luck on slots, table games and jackpots, only players from Germany are unfortunately excluded from this provider.
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Summary:
- Unfortunately, it is not possible to delete your Boom Casino account via the user settings on the homepage.
- If you would like to delete your Boom Casino account, you need to contact support.
- All you need to do is send a simple email asking support to permanently delete your account.
- Your account cannot be restored after deletion
- Alternatively, you can also set up a time-out from playing.
- Your personal data will not be immediately deleted from the casino's servers even after account deletion.
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