How to delete and disable your Sunmaker Account

The Sunmaker Casino is an online casino licensed in Malta by the MGA, which specializes mainly in Merkur slot machines. The operator focuses on customers from the German-speaking countries and is now regarded as a permanent institution on the market, also because new customers can easily enter the market with PayPal as a means of payment.

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Delete account at Sunmaker Casino

A deletion of the opened player account is only possible in written form at Sunmaker Casino. The cancellation may only be made by e-mail and does not prescribe any form, but of course appropriate formalities must be recorded, such as details of the name, date of birth, address and e-mail of the respective account. In most cases, employees are also required to have a means of identification, such as a copy of their passport or identity card. The written termination, including verification, is intended to ensure that the account is not deleted by third parties in the event of third-party access, but that the account is actually closed by the owner of the account. The account should not have any credit at the time of termination and any bonuses should already be cleared, otherwise it will lead to the loss of this.

Delete account at Sunmaker Casino – Step by step

  1. since no delete/cancel function exists, a mail has to be written to “[email protected]
  2. the mail expresses the wish of a cancellation of the account
  3. it contains information on the name, address, mail account and date of birth
  4. before the submitted cancellation, remaining credit should be paid out and bonuses should be cleared
  5. as soon as the support answers, a verification document has to be scanned and sent via mail
  6. request the support both with this mail and in writing to a written confirmation of termination on

What happens at Sunmaker Casino with my private data?

Sunmaker Casino states in its own privacy policy that all data collected will be processed properly and lawfully and will not be kept longer than necessary. Furthermore, data will only be used for marketing purposes if the customer agrees to this option via the opt-in procedure. The need for storage will cease upon deletion or cancellation of the account, which is why most data at Sunmaker Casino will be deleted thereafter. It is advisable to express this wish once again in writing by indicating in the cancellation letter that this data should be deleted after the cancellation has taken place. Afterwards, only the name and e-mail address will be saved to prevent a customer with a closed account from opening a new account later and, for example, receiving another new customer bonus.

About Sunmaker Casino

The Sunmaker Casino bears the seal of quality “Made in Germany”, the gaming operations are supervised by the Malta Gaming Authority. Offered manufacturers are for example Merkur, NetEnt, Microgaming or Amaya. The Sunmaker Casino was able to gain a name for itself because it is the original casino with the well-known Merkur vending machines, which many Germans already know from arcades or for example pubs and bars. The casino was completely developed in Europe, the site was created in Germany.

The casino was founded in 2004, and since July 2015 the brand has belonged to Cherry AB. This is a Swedish gambling giant that has been operating casinos since 1963. The parent company Cherry AB is also listed on the Swedish stock exchange. In Malta, the company responsible for the trade mark (Playcherry Ltd.) is registered under number C-43059. The offices are located in Spinola Park, Triq Mikiel Ang Borg, St. Julians, SPK1000, Malta, on the third floor. Despite the takeover, the brand continues to operate independently and, among other things, sponsors German football clubs such as 1. F.C. Hansa Rostock or VFL Bochum.

Summary

  • The Sunmaker Casino was founded in 2004 and became a Swedish group in 2015
  • well known for the offer of the original Merkur slot machines
  • focuses on the German-speaking market, particularly Germany and Switzerland
  • Players from the USA will not be accepted
  • Cancellations will only be accepted in written form and only via e-mail
  • for confirmation and verification a copy of the passport/identity card has to be sent again
How to delete and disable your Sunmaker Account
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